211HELPSteps℠ is the online resource platform of Mass211, providing easy access to health and human services across Massachusetts. Available from any desktop, tablet, or mobile device, the platform allows individuals to search for and connect with local programs and services based on their needs.
The resource directory includes organizations that support essential needs such as food assistance, housing, child care, transportation, financial assistance, and mental and behavioral health, along with many other community-based services available throughout the Commonwealth.
Who can use 211HELPSteps℠?
Our resource database is available free of charge to anyone with internet access using a computer, tablet, or smartphone. The platform is multilingual, ADA compliant, and designed to make it easy for individuals and providers to find and connect with health and human services across the Commonwealth.
With Appreciation
Originally conceived by Dr. Eric Fleegler, 211HELPSteps℠ was developed as an innovative web- and mobile-based platform to help individuals connect with local health and human service resources. Dr. Fleegler continues to serve as champion of the platform.
We also gratefully acknowledge Mass211's first Executive Director, Paul Mina, whose vision and collaboration with Dr. Fleegler were instrumental in the creation and early development of 211HELPSteps℠.